FAQ
Frequently Asked Questions
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Our programs are designed for children diagnosed with neuroblastoma, their families, and angel families.
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The most impactful way to contribute towards our organization’s mission is by donating, and sharing our donation link with friends/family.
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Yes. Hands to Heart is a registered 501(c)(3) nonprofit organization, so eligible donations are tax-deductible as permitted by law.
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We see your request, and are currently working to get your care package(s) shipped. Our Care Package Director, Erika, will email you with an estimate of when your care package should arrive. Feel free to email Erika (erikaengh09@gmail.com) if you have not received an update.
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Care packages are directly shipped to your home or desired pick up location. Please indicate in the request form which address you would like the package sent to.
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Yes! We are more than happy to send your family both a Big Heart and Essentials Refill package. Do not hesitate to send another request in the future, even if you already received both types of care packages. We are here for your continuous support.